Twilio + Help Scout Integration
Use Autopilot to automate and integrate Twilio and Help Scout.
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Marketing Automation ideas to integrate Twilio and Help Scout
Help Scout Tag to Send Twilio SMS
Help Scout Tag to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Send SurveyMonkey Survey
Help Scout Tag to Send Twilio SMS
Twilio SMS Received to Create Salesforce Opportunity
Twilio SMS Received to Assign Salesforce Lead
Help Scout Create Conversation to Remove From List to Send Twilio SMS
Help Scout Create Conversation to Send Twilio SMS
Help Scout Satisfaction Rating to Create Salesforce Opportunity to Send Twilio SMS
Help Scout Create Conversation to Send Email to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS
Help Scout Create Conversation to Check HubSpot CRM Deal Stage to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Create Salesforce Opportunity
Smart Segment Trigger to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Assign Salesforce Lead
Help Scout Tag to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Remove From List
Help Scout Tag to Send SurveyMonkey Survey
Help Scout Create Conversation to Send Twilio SMS
Showing 20 of 312 Marketing Automation ideas using Autopilot's Twilio and Help Scout integration.
About Twilio
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Twilio integration.
Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
