Twilio + Help Scout + Sendgrid integration
Use Autopilot to create journeys that use the Twilio, Help Scout and Sendgrid integrations.
Upcoming
Marketing Automation ideas to integrate Twilio, Help Scout and Sendgrid.
Help Scout Tag to Send Twilio SMS to Send Sendgrid Transactional Email
Help Scout Create Conversation to Send Twilio SMS to Send Sendgrid Transactional Email
Help Scout Satisfaction Rating to Send Twilio SMS to Send Sendgrid Transactional Email
Help Scout Satisfaction Rating to Send Sendgrid Transactional Email to Send Twilio SMS
Help Scout Create Conversation to Send Sendgrid Transactional Email to Send Twilio SMS
Help Scout Tag to Send Sendgrid Transactional Email to Send Twilio SMS
Showing 6 journey ideas for Twilio, Help Scout and Sendgrid
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Sendgrid integration
SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability but lacks email marketing software. Autopilot is an alternative to SendGrid which allows you to: - Send transactional emails - Send email marketing campaigns - Set up email marketing journeys and email workflows - Advanced email editing
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Help Scout integration and the Sendgrid integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
