Twilio + Kissmetrics + Help Scout integration

Use Autopilot to create journeys that use the Twilio, Kissmetrics and Help Scout integrations.

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Marketing Automation ideas to integrate Twilio, Kissmetrics and Help Scout.

Help Scout Satisfaction Rating to Send Twilio SMS to Send Kissmetrics Event

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Help Scout Tag to Send Twilio SMS to Send Kissmetrics Event

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Twilio SMS Received to Send Twilio SMS to Send Kissmetrics Event

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Twilio SMS Received to Send Kissmetrics Event to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS to Send Kissmetrics Event

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Help Scout Tag to Send Kissmetrics Event to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Kissmetrics Event to Send Twilio SMS

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Help Scout Create Conversation to Send Kissmetrics Event to Send Twilio SMS

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Showing 8 journey ideas for Twilio, Kissmetrics and Help Scout

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Kissmetrics integration

Kissmetrics is a person-based analytics package that makes it easy to track events and funnels online helping you focus on the important bits of your online business. Autopilot has this same capability and is an alternative to Kissmetrics.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Twilio integration, Kissmetrics integration and the Help Scout integration.

Journey Triggers

Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Kissmetrics Event
Send a Kissmetrics event based on the outcome of the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Twilio, Kissmetrics and Help Scout.