Twilio + Mailchimp + Zendesk integration
Use Autopilot to create journeys that use the Twilio, Mailchimp and Zendesk integrations.
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Marketing Automation ideas to integrate Twilio, Mailchimp and Zendesk.
Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket to Send Twilio SMS
Subscribed to Mailchimp audience to Send Twilio SMS to Subscribe to Mailchimp audience
Twilio SMS Received to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Twilio SMS Received to Send Twilio SMS to Subscribe to Mailchimp audience
Subscribed to Mailchimp audience to Zendesk Ticket Status to Send Twilio SMS
Submits New Zendesk Ticket to Send Twilio SMS to Unsubscribe from Mailchimp Audience
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Unsubscribed from Mailchimp Audience to Send Twilio SMS to Submit New Zendesk Ticket
Twilio SMS Received to Unsubscribe from Mailchimp Audience to Send Twilio SMS
Subscribed to Mailchimp audience to Send Twilio SMS to Unsubscribe from Mailchimp Audience
Twilio SMS Received to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Twilio SMS Received to Send Twilio SMS to Unsubscribe from Mailchimp Audience
Twilio SMS Received to Subscribe to Mailchimp audience to Send Twilio SMS
Unsubscribed from Mailchimp Audience to Unsubscribe from Mailchimp Audience to Send Twilio SMS
Subscribed to Mailchimp audience to Send Twilio SMS to Submit New Zendesk Ticket
Unsubscribed from Mailchimp Audience to Subscribe to Mailchimp audience to Send Twilio SMS
Twilio SMS Received to Submit New Zendesk Ticket to Subscribe to Mailchimp audience
Submits New Zendesk Ticket to Send Twilio SMS to Subscribe to Mailchimp audience
Unsubscribed from Mailchimp Audience to Send Twilio SMS to Subscribe to Mailchimp audience
Showing 20 journey ideas for Twilio, Mailchimp and Zendesk
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Mailchimp integration
Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Mailchimp integration and the Zendesk integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
