Twilio + Page Visit Tracking + Zendesk integration
Use Autopilot to create journeys that use the Twilio, Page Visit Tracking and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Twilio, Page Visit Tracking and Zendesk.
Page Visited to Submit New Zendesk Ticket to Send Twilio SMS
Submits New Zendesk Ticket to Has Visited Page to Send Twilio SMS
Page Visited to Send Twilio SMS to Submit New Zendesk Ticket
Twilio SMS Received to Has Visited Page to Submit New Zendesk Ticket
Page Visited to Has Visited Page to Send Twilio SMS
Twilio SMS Received to Has Visited Page to Send Twilio SMS
Page Visited to Zendesk Ticket Status to Send Twilio SMS
Showing 7 journey ideas for Twilio, Page Visit Tracking and Zendesk
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Page Visit Tracking integration
Track what leads and customers do on your website, landing pages, store, blog, knowledge base or app. Then trigger journeys using these activities.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Page Visit Tracking integration and the Zendesk integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Page Visited
Add a contact to a journey when they visit a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Visited Page
Check if a contact has visited a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
