Twilio + Wufoo + Zendesk integration
Use Autopilot to create journeys that use the Twilio, Wufoo and Zendesk integrations.
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Marketing Automation ideas to integrate Twilio, Wufoo and Zendesk.
Submits New Zendesk Ticket to Has Submitted Wufoo Form to Send Twilio SMS
New Wufoo Form Submitted to Has Submitted Wufoo Form to Send Twilio SMS
New Wufoo Form Submitted to Submit New Zendesk Ticket to Send Twilio SMS
New Wufoo Form Submitted to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Has Submitted Wufoo Form to Send Twilio SMS
New Wufoo Form Submitted to Send Twilio SMS to Submit New Zendesk Ticket
Twilio SMS Received to Has Submitted Wufoo Form to Submit New Zendesk Ticket
Showing 7 journey ideas for Twilio, Wufoo and Zendesk
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Wufoo integration
Wufoo is an online HTML form builder that helps anyone create beautiful contact forms, online surveys and event registrations without writing a single line of code. Autopilot has this same capability with Capture forms. These can automatically submit leads into playbooks so you can follow up with email marketing campaigns and segment your customers based on their responses.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Wufoo integration and the Zendesk integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
New Wufoo Form Submitted
Add a contact to a journey when they submit a Wufoo form.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Submitted Wufoo Form
Check if a contact has previously submitted a specific Wufoo form.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
