Twilio + Zendesk + Kissmetrics integration
Use Autopilot to create journeys that use the Twilio, Zendesk and Kissmetrics integrations.
Upcoming
Marketing Automation ideas to integrate Twilio, Zendesk and Kissmetrics.
Twilio SMS Received to Submit New Zendesk Ticket to Send Kissmetrics Event
Submits New Zendesk Ticket to Send Twilio SMS to Submit New Zendesk Ticket
Twilio SMS Received to Submit New Zendesk Ticket to Send Twilio SMS
Twilio SMS Received to Send Kissmetrics Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Kissmetrics Event to Send Twilio SMS
Submits New Zendesk Ticket to Send Twilio SMS to Send Kissmetrics Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Zendesk Ticket Status to Send Kissmetrics Event
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Twilio SMS
Twilio SMS Received to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Send Twilio SMS to Submit New Zendesk Ticket
Showing 11 journey ideas for Twilio, Zendesk and Kissmetrics
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Kissmetrics integration
Kissmetrics is a person-based analytics package that makes it easy to track events and funnels online helping you focus on the important bits of your online business. Autopilot has this same capability and is an alternative to Kissmetrics.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Twilio integration, Zendesk integration and the Kissmetrics integration.
Journey Triggers
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Kissmetrics Event
Send a Kissmetrics event based on the outcome of the journey.
