Typeform + Twilio + Help Scout integration
Use Autopilot to create journeys that use the Typeform, Twilio and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate Typeform, Twilio and Help Scout.
Help Scout Create Conversation to Has Submitted Typeform to Send Twilio SMS
Help Scout Satisfaction Rating to Has Submitted Typeform to Send Twilio SMS
Twilio SMS Received to Has Submitted Typeform to Send Twilio SMS
Typeform Submitted to Has Submitted Typeform to Send Twilio SMS
Help Scout Tag to Has Submitted Typeform to Send Twilio SMS
Showing 5 journey ideas for Typeform, Twilio and Help Scout
About the Typeform integration
Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Typeform integration, Twilio integration and the Help Scout integration.
Journey Triggers
Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Journey Actions
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
