Typeform + Zendesk + Custom Fields integration
Use Autopilot to create journeys that use the Typeform, Zendesk and Custom Fields integrations.
Upcoming
Marketing Automation ideas to integrate Typeform, Zendesk and Custom Fields.
Field Match to Has Submitted Typeform to Submit New Zendesk Ticket
Typeform Submitted to Update Field to Submit New Zendesk Ticket
Typeform Submitted to Has Submitted Typeform to Submit New Zendesk Ticket
Typeform Submitted to Check Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Typeform to Update Field
Typeform Submitted to Zendesk Ticket Status to Update Field
Typeform Submitted to Submit New Zendesk Ticket to Update Field
Submits New Zendesk Ticket to Has Submitted Typeform to Submit New Zendesk Ticket
Showing 8 journey ideas for Typeform, Zendesk and Custom Fields
About the Typeform integration
Continue the conversations you started on Typeform by automating the next steps of your customer’s journey in Autopilot.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Typeform integration, Zendesk integration and the Custom Fields integration.
Journey Triggers
Typeform Submitted
Add a contact to a journey when they submit a Typeform.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Has Submitted Typeform
Check if a contact has previously submitted a specific Typeform.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Update Field
Update a field to a specific value.
