Zendesk + Amplitude + Autopilot API integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Autopilot API integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Autopilot API.

API Trigger to Zendesk Ticket Status to Send Amplitude Event

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API Trigger to Submit New Zendesk Ticket to Send Amplitude Event

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API Trigger to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Showing 9 journey ideas for Zendesk, Amplitude and Autopilot API

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.

About the Autopilot API integration

The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Autopilot API integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
API Trigger
Add a contact to a journey using a custom API call.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Autopilot API.