Zendesk + Amplitude + Big Commerce integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Big Commerce integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Big Commerce.

Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Send Amplitude Event

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New BigCommerce Customer to Zendesk Ticket Status to Send Amplitude Event

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New BigCommerce Customer to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Abandoned BigCommerce Cart to Zendesk Ticket Status to Send Amplitude Event

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New Big Commerce Order to Send Amplitude Event to Submit New Zendesk Ticket

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New Big Commerce Order to Submit New Zendesk Ticket to Send Amplitude Event

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Abandoned BigCommerce Cart to Send Amplitude Event to Submit New Zendesk Ticket

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New Big Commerce Order to Zendesk Ticket Status to Send Amplitude Event

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New BigCommerce Customer to Submit New Zendesk Ticket to Send Amplitude Event

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Showing 15 journey ideas for Zendesk, Amplitude and Big Commerce

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Big Commerce integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Big Commerce.