Zendesk + Amplitude + Custom Fields integration
Use Autopilot to create journeys that use the Zendesk, Amplitude and Custom Fields integrations.
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Marketing Automation ideas to integrate Zendesk, Amplitude and Custom Fields.
Amplitude Event to Check Field to Submit New Zendesk Ticket
Amplitude Event to Zendesk Ticket Status to Update Field
Submits New Zendesk Ticket to Update Field to Send Amplitude Event
Amplitude Event to Update Field to Submit New Zendesk Ticket
Amplitude Event to Submit New Zendesk Ticket to Update Field
Field Match to Send Amplitude Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Amplitude Event to Update Field
Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event
Field Match to Zendesk Ticket Status to Send Amplitude Event
Submits New Zendesk Ticket to Check Field to Send Amplitude Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event
Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket
Amplitude Event to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket to Send Amplitude Event
Showing 16 journey ideas for Zendesk, Amplitude and Custom Fields
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Custom Fields integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
Update Field
Update a field to a specific value.
