Zendesk + Amplitude + Help Scout integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Help Scout integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Help Scout.

Help Scout Satisfaction Rating to Zendesk Ticket Status to Send Amplitude Event

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Help Scout Tag to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Help Scout Tag to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Help Scout Create Conversation to Zendesk Ticket Status to Send Amplitude Event

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Help Scout Create Conversation to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Help Scout Tag to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Help Scout Create Conversation to Submit New Zendesk Ticket to Send Amplitude Event

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Help Scout Satisfaction Rating to Send Amplitude Event to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send Amplitude Event

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Showing 15 journey ideas for Zendesk, Amplitude and Help Scout

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Help Scout integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Help Scout.