Zendesk + Amplitude + LiveChat integration
Use Autopilot to create journeys that use the Zendesk, Amplitude and LiveChat integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Amplitude and LiveChat.
LiveChat Tag to Submit New Zendesk Ticket to Send Amplitude Event
Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket
LiveChat Tag to Send Amplitude Event to Submit New Zendesk Ticket
LiveChat Tag to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Zendesk Ticket Status to Send Amplitude Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event
Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event
Showing 9 journey ideas for Zendesk, Amplitude and LiveChat
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the LiveChat integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
