Zendesk + Amplitude + Smart Segments integration
Use Autopilot to create journeys that use the Zendesk, Amplitude and Smart Segments integrations.
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Marketing Automation ideas to integrate Zendesk, Amplitude and Smart Segments.
Smart Segment Trigger to Submit New Zendesk Ticket to Send Amplitude Event
Amplitude Event to Zendesk Ticket Status to Send Amplitude Event
Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event
Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event
Smart Segment Trigger to Send Amplitude Event to Submit New Zendesk Ticket
Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket
Smart Segment Trigger to Zendesk Ticket Status to Send Amplitude Event
Showing 9 journey ideas for Zendesk, Amplitude and Smart Segments
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
About the Smart Segments integration
Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Smart Segments integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
