Zendesk + Amplitude + Timers integration

Use Autopilot to create journeys that use the Zendesk, Amplitude and Timers integrations.

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Marketing Automation ideas to integrate Zendesk, Amplitude and Timers.

Time Trigger to Zendesk Ticket Status to Send Amplitude Event

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Time Trigger to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Send Amplitude Event to Add Delay

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Amplitude Event to Zendesk Ticket Status to Add Delay

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Amplitude Event

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Time Trigger to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Send Amplitude Event

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Zendesk Ticket Status to Send Amplitude Event

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Amplitude Event to Add Delay to Submit New Zendesk Ticket

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Amplitude Event to Submit New Zendesk Ticket to Add Delay

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Submits New Zendesk Ticket to Send Amplitude Event to Submit New Zendesk Ticket

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Amplitude Event to Send Amplitude Event to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add Delay to Send Amplitude Event

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Showing 14 journey ideas for Zendesk, Amplitude and Timers

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Amplitude integration

Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.

About the Timers integration

Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Amplitude integration and the Timers integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Time Trigger
Add contacts on a list to a journey at a particular date and time.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Amplitude and Timers.