Zendesk + Custom Fields Integration
Use Autopilot to automate and integrate Zendesk and Custom Fields.
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Marketing Automation ideas to integrate Zendesk and Custom Fields
Typeform Submitted to Update Field
Subscribed to Mailchimp audience to Update Field
Field Match to Submit New Zendesk Ticket to Show Headsup Message
Field Match to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
New Drift Contact to Update Field to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket
Field Match to Add to Google Ads Audience
Subscribed to Mailchimp audience to Update Field
Field Match to Send Sendgrid Transactional Email
Field Match to Update HubSpot CRM Deal Stage to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket
Typeform Submitted to Submit New Zendesk Ticket
New Drift Contact to Check Field to Submit New Zendesk Ticket
HubSpot CRM Contact Field Match to Submit New Zendesk Ticket to Update Field
Submits New Zendesk Ticket to Send SurveyMonkey Survey to Update Field
Field Match to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket to Send Push Notification
Submits New Zendesk Ticket to Add to Google Ads Audience
Submits New Zendesk Ticket to Update Field
Typeform Submitted to Update Field to Submit New Zendesk Ticket
Showing 20 of 298 Marketing Automation ideas using Autopilot's Zendesk and Custom Fields integration.
About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About Custom Fields
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Zendesk integration.
Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Update Field
Update a field to a specific value.
