Zendesk + Delighted Integration
Use Autopilot to automate and integrate Zendesk and Delighted.
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Marketing Automation ideas to integrate Zendesk and Delighted
Amplitude Event to Submit New Zendesk Ticket to Send Delighted NPS Survey
Submits New Zendesk Ticket to Add to Google Ads Audience
Delighted NPS Response to Submit New Zendesk Ticket
Delighted NPS Response to Add Trello Card to Submit New Zendesk Ticket
Recurly Subscription to Check Delighted NPS Response to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Add to Facebook Custom Audience
Delighted NPS Response to Submit New Zendesk Ticket to Remove From List
Time Trigger to Send Delighted NPS Survey
Intercom Tag to Submit New Zendesk Ticket
Recurly Subscription to Send Delighted NPS Survey
Submits New Zendesk Ticket to Add Salesforce Task to Send Delighted NPS Survey
Submits New Zendesk Ticket to Add Trello Card
Submits New Zendesk Ticket to Send Mixpanel Event to Send Delighted NPS Survey
Email Activity to Submit New Zendesk Ticket to Send Delighted NPS Survey
Submits New Zendesk Ticket to Assign Salesforce Lead to Send Delighted NPS Survey
Submits New Zendesk Ticket to Assign Salesforce Lead
Submits New Zendesk Ticket to Send Delighted NPS Survey
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Delighted NPS Survey
Submits New Zendesk Ticket to Add Trello Card
Delighted NPS Response to Send Delighted NPS Survey to Submit New Zendesk Ticket
Showing 20 of 288 Marketing Automation ideas using Autopilot's Zendesk and Delighted integration.
About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About Delighted
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Zendesk integration.
Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
