Zendesk + Help Scout + Headsup integration
Use Autopilot to create journeys that use the Zendesk, Help Scout and Headsup integrations.
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Marketing Automation ideas to integrate Zendesk, Help Scout and Headsup.
Help Scout Tag to Zendesk Ticket Status to Show Headsup Message
Help Scout Create Conversation to Zendesk Ticket Status to Show Headsup Message
Help Scout Create Conversation to Submit New Zendesk Ticket to Show Headsup Message
Help Scout Tag to Submit New Zendesk Ticket to Show Headsup Message
Help Scout Satisfaction Rating to Show Headsup Message to Submit New Zendesk Ticket
Help Scout Create Conversation to Show Headsup Message to Submit New Zendesk Ticket
Help Scout Tag to Show Headsup Message to Submit New Zendesk Ticket
Help Scout Create Conversation to Check Headsup Status to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Zendesk Ticket Status to Show Headsup Message
Help Scout Satisfaction Rating to Check Headsup Status to Submit New Zendesk Ticket
Help Scout Tag to Check Headsup Status to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Show Headsup Message
Showing 12 journey ideas for Zendesk, Help Scout and Headsup
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Headsup integration
Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Help Scout integration and the Headsup integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
