Zendesk + Help Scout + Survey Monkey integration
Use Autopilot to create journeys that use the Zendesk, Help Scout and Survey Monkey integrations.
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Marketing Automation ideas to integrate Zendesk, Help Scout and Survey Monkey.
Help Scout Create Conversation to Zendesk Ticket Status to Send SurveyMonkey Survey
Help Scout Create Conversation to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Help Scout Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Help Scout Tag to Zendesk Ticket Status to Send SurveyMonkey Survey
Help Scout Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Help Scout Satisfaction Rating to Zendesk Ticket Status to Send SurveyMonkey Survey
Help Scout Create Conversation to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Showing 9 journey ideas for Zendesk, Help Scout and Survey Monkey
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Help Scout integration and the Survey Monkey integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
