Zendesk + Intercom Integration
Use Autopilot to automate and integrate Zendesk and Intercom.
Upcoming
Marketing Automation ideas to integrate Zendesk and Intercom
Add Intercom Tag to Zendesk Ticket Status to Change Score
New Intercom Lead to Zendesk Ticket Status to Update Salesforce Field
Intercom Tag to Submit New Zendesk Ticket
Add Intercom Tag to Zendesk Ticket Status to Add HubSpot CRM Deal
HubSpot CRM Contact Field Match to Submit New Zendesk Ticket
Add Intercom Tag to Add to List to Submit New Zendesk Ticket
Drift Goal Reached to Submit New Zendesk Ticket
New Intercom User to Submit New Zendesk Ticket
Intercom Tag to Add to List
Intercom Tag to Submit New Zendesk Ticket to Change Score
New Intercom Lead to Add Salesforce Task to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Add Salesforce Task
New Intercom User to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Add Intercom Tag to Submit New Zendesk Ticket
New Intercom User to Add to List to Submit New Zendesk Ticket
Intercom Tag to Submit New Zendesk Ticket
New Intercom User to Submit New Zendesk Ticket to Add Delay
SurveyMonkey Survey Response to Submit New Zendesk Ticket
Subscribed to Mailchimp audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Remove From List
Showing 20 of 540 Marketing Automation ideas using Autopilot's Zendesk and Intercom integration.
About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About Intercom
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Zendesk integration.
Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
