Zendesk + Wufoo + Custom Fields integration
Use Autopilot to create journeys that use the Zendesk, Wufoo and Custom Fields integrations.
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Marketing Automation ideas to integrate Zendesk, Wufoo and Custom Fields.
New Wufoo Form Submitted to Update Field to Submit New Zendesk Ticket
New Wufoo Form Submitted to Submit New Zendesk Ticket to Update Field
New Wufoo Form Submitted to Zendesk Ticket Status to Update Field
Submits New Zendesk Ticket to Has Submitted Wufoo Form to Update Field
New Wufoo Form Submitted to Has Submitted Wufoo Form to Submit New Zendesk Ticket
New Wufoo Form Submitted to Check Field to Submit New Zendesk Ticket
Field Match to Has Submitted Wufoo Form to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Wufoo Form to Submit New Zendesk Ticket
Showing 8 journey ideas for Zendesk, Wufoo and Custom Fields
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Wufoo integration
Wufoo is an online HTML form builder that helps anyone create beautiful contact forms, online surveys and event registrations without writing a single line of code. Autopilot has this same capability with Capture forms. These can automatically submit leads into playbooks so you can follow up with email marketing campaigns and segment your customers based on their responses.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Wufoo integration and the Custom Fields integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Wufoo Form Submitted
Add a contact to a journey when they submit a Wufoo form.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Wufoo Form
Check if a contact has previously submitted a specific Wufoo form.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Update Field
Update a field to a specific value.
