Zendesk + Wufoo + Heap integration
Use Autopilot to create journeys that use the Zendesk, Wufoo and Heap integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Wufoo and Heap.
Heap Event to Has Submitted Wufoo Form to Submit New Zendesk Ticket
New Wufoo Form Submitted to Has Submitted Wufoo Form to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Wufoo Form to Submit New Zendesk Ticket
Showing 3 journey ideas for Zendesk, Wufoo and Heap
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Wufoo integration
Wufoo is an online HTML form builder that helps anyone create beautiful contact forms, online surveys and event registrations without writing a single line of code. Autopilot has this same capability with Capture forms. These can automatically submit leads into playbooks so you can follow up with email marketing campaigns and segment your customers based on their responses.
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Wufoo integration and the Heap integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Wufoo Form Submitted
Add a contact to a journey when they submit a Wufoo form.
Heap Event
Add a contact to a journey when they perform a Heap event.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Wufoo Form
Check if a contact has previously submitted a specific Wufoo form.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
