Notifying Customers of Updates

Alert your contacts of updates and changes when they happen, on multiple channels.

About this template

This journey allows you to send out multi-channel alerts to your contacts in the event of a schedule change or update, keeping them up to date and informed.
Tags: E-commerce, Success with Autopilot, Operational, and OneSignal Marketing
Integrations: Twilio

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


Smart Segment Trigger
Add contacts on a smart segment to a journey.


Has Visited Page
Check if a contact has visited a specific page, or a page that meets some other criteria (e.g. contains a particular word).


Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Push Notification
Send a contact a personalized mobile or web push notification.

More marketing automation templates

What’s Autopilot? Watch this video to learn more.