Send Mailchimp subscribers a Delighted NPS survey 90 days after they subscribe

Find out what your Mailchimp subscribers really think of your content. Use their feedback to improve your emails and grow your subscriber base.

About this template

Your subscribers might be opening your Mailchimp emails such as newsletters, but do you really know what they think of it? Do they love it? Or just feel "meh" about it? Wouldn't you love to get their feedback so you can make sure your content is exactly what your subscribers are looking for? Well, now you can, simply by using Autopilot's native Delighted integration. It allows you to send NPS (Net Promoter Score) surveys at exactly the right time and action Mailchimp subscriber feedback. Setting this up is easy and will help you to lower unsubscribe rates and increase engagement rates and word of mouth.
Tags: Customer Retention, Software as a Service (SaaS), Agencies, Education, Bloggers, B2B Marketing, and Lead Nurturing
Integrations: Delighted, Mailchimp

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.


Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.

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What’s Autopilot? Watch this video to learn more.