Let your team know about new LiveChat leads via Slack

Follow up leads acquired via LiveChat faster by getting notified on Slack the moment they are tagged by your team.

About this template

All too often the team members managing live chat in a company are disconnected from the sales team. This journey bridges that gap, and ensures that the sales team are notified via Slack the moment a new lead is acquired via live chat. Stop leaving new leads behind and close more deals faster by using this journey. The journey also includes steps to add a deal schedule a follow up activity in Pipedrive, as well as sending a beautiful, personalized follow up email. This further increases your chance of converting the lead to a customer.
Tags: B2B Marketing, Software as a Service (SaaS), Pipedrive Marketing, and Lead Nurturing
Integrations: Pipedrive, Slack, LiveChat

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.


Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Email
Send a contact a personalized marketing or transactional email.

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What’s Autopilot? Watch this video to learn more.