Notifying Customer of Changes

Notify your contacts of urgent changes via push notification, email and SMS.

About this template

Use this journey to keep your contacts in the loop and up to date with any changes that concern them, by sending them on this journey. By using push notifications, email and SMS messages, you can be sure your contacts are aware of your urgent changes.
Tags: E-commerce, Lead Management, OneSignal Marketing, and SMS Marketing
Integrations: Twilio

About Autopilot

Marketing automation helps you stay closer to your customers and saves you time by removing manual and repetitive tasks. Autopilot’s marketing automation software is the easiest way to automate and personalize your marketing across the entire customer journey. Using Triggers, Actions and Conditions design highly personal and contextual marketing automation journeys. Autopilot’s marketing automation software is free for 30 days and plans start at just $49/month.

Shapes used in this journey


Smart Segment Trigger
Add contacts on a smart segment to a journey.


Check Email Status
Check whether a contact has interacted with an email in a specific way (e.g. opened or clicked it).


Send Email
Send a contact a personalized marketing or transactional email.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Send Push Notification
Send a contact a personalized mobile or web push notification.

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