Drift + Help Scout Integration

Use Autopilot to automate and integrate Drift and Help Scout.

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Marketing Automation ideas to integrate Drift and Help Scout

Help Scout Create Conversation to Set Salesforce Campaign Member Status

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Help Scout Satisfaction Rating to Assign Salesforce Lead to Group

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Drift Goal Reached to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Update Salesforce Field

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New Drift Contact to Update Salesforce Field

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Drift Goal Reached to Send Delighted NPS Survey

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Drift Goal Reached to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS

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Help Scout Create Conversation to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Assign Salesforce Lead to Group

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Help Scout Satisfaction Rating to Send Segment Event

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New Drift Contact to Add to Facebook Custom Audience

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New Drift Contact to Send Segment Event

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Help Scout Tag to Send Delighted NPS Survey

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Help Scout Create Conversation to Send Segment Event

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Help Scout Create Conversation to Update Salesforce Field

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Help Scout Tag to Update Salesforce Field

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Help Scout Satisfaction Rating to Set Salesforce Campaign Member Status

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New Drift Contact to Set Salesforce Campaign Member Status

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Help Scout Create Conversation to Add to Facebook Custom Audience

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Showing 20 of 120 Marketing Automation ideas using Autopilot's Drift and Help Scout integration.

About Drift

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Drift integration.

Triggers

New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Drift and Help Scout.