Help Scout + Drift Integration

Use Autopilot to automate and integrate Help Scout and Drift.

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Marketing Automation ideas to integrate Help Scout and Drift

Help Scout Create Conversation to Change Score

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Help Scout Tag to AB Split

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Help Scout Satisfaction Rating to Add Trello Card

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Help Scout Tag to Send Amplitude Event

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Help Scout Create Conversation to Send Kissmetrics Event

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Drift Goal Reached to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Subscribe to Mailchimp audience

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Drift Goal Reached to Send Amplitude Event

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Help Scout Create Conversation to Assign Salesforce Lead to Group

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Drift Goal Reached to Send Kissmetrics Event

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Help Scout Create Conversation to Subscribe to Mailchimp audience

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New Drift Contact to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Add to Facebook Custom Audience

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Drift Goal Reached to Remove From Facebook Custom Audience

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Drift Goal Reached to Add to Facebook Custom Audience

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Help Scout Tag to Update Field

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Help Scout Satisfaction Rating to Add Salesforce Task

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Help Scout Tag to Remove From Facebook Custom Audience

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New Drift Contact to Remove From Facebook Custom Audience

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Help Scout Create Conversation to AB Split

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Showing 20 of 176 Marketing Automation ideas using Autopilot's Help Scout and Drift integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About Drift

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and Drift.