Help Scout + Twilio Integration

Use Autopilot to automate and integrate Help Scout and Twilio.

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Marketing Automation ideas to integrate Help Scout and Twilio

Help Scout Create Conversation to Send Twilio SMS to Send Sendgrid Transactional Email

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Twilio SMS Received to AB Split

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Help Scout Tag to Send Twilio SMS to Send Sendgrid Transactional Email

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Help Scout Tag to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS to Assign Salesforce Lead to Group

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Help Scout Tag to Send Twilio SMS

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Help Scout Tag to Add to Google Ads Audience to Send Twilio SMS

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Help Scout Create Conversation to Update HubSpot Contact Field

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Help Scout Tag to Send Twilio SMS

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Twilio SMS Received to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Send Twilio SMS to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Send Twilio SMS to Update HubSpot Contact Field

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Twilio SMS Received to Update HubSpot Contact Field

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Help Scout Tag to Send Twilio SMS

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Twilio SMS Received to Add to Facebook Custom Audience

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Salesforce Campaign Trigger to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS to Assign Salesforce Lead to Group

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Help Scout Tag to Send Sendgrid Transactional Email to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS

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Showing 20 of 568 Marketing Automation ideas using Autopilot's Help Scout and Twilio integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About Twilio

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.

Actions

Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and Twilio.