Help Scout + Zendesk Integration

Use Autopilot to automate and integrate Help Scout and Zendesk.

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Marketing Automation ideas to integrate Help Scout and Zendesk

Help Scout Satisfaction Rating to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Help Scout Tag to Is on List or Segment to Submit New Zendesk Ticket

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Help Scout Create Conversation to AB Split

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Zendesk Ticket Status to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Send SurveyMonkey Survey

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Help Scout Tag to Submit New Zendesk Ticket to Add HubSpot CRM Deal

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Help Scout Tag to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send Push Notification

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Help Scout Create Conversation to Add HubSpot CRM Deal

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Help Scout Satisfaction Rating to Zendesk Ticket Status to AB Split

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Help Scout Tag to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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Help Scout Satisfaction Rating to Add HubSpot CRM Deal

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Help Scout Tag to Add Salesforce Task to Submit New Zendesk Ticket

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Help Scout Create Conversation to Zendesk Ticket Status to Add HubSpot CRM Deal

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Help Scout Tag to Submit New Zendesk Ticket

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Help Scout Tag to Submit New Zendesk Ticket

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Help Scout Create Conversation to Send Push Notification to Submit New Zendesk Ticket

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Help Scout Create Conversation to Submit New Zendesk Ticket to AB Split

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Help Scout Create Conversation to Submit New Zendesk Ticket

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Showing 20 of 582 Marketing Automation ideas using Autopilot's Help Scout and Zendesk integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and Zendesk.