Intercom + Help Scout Integration

Use Autopilot to automate and integrate Intercom and Help Scout.

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Marketing Automation ideas to integrate Intercom and Help Scout

Help Scout Satisfaction Rating to Change Score

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New Intercom Lead to Add to Google Ads Audience

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Help Scout Create Conversation to Change Score

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Add Intercom Tag to Add to Google Ads Audience

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Add Intercom Tag to Mail Lob Postcard

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Help Scout Satisfaction Rating to Add to Google Ads Audience

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Intercom Tag to Add to Google Ads Audience

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New Intercom User to Send Twilio SMS

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New Intercom Lead to Mail Lob Postcard

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Help Scout Tag to Change Score

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Help Scout Tag to Mail Lob Postcard

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Help Scout Tag to Send Twilio SMS

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Intercom Tag to Add to Google Ads Audience

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Help Scout Tag to Mail Lob Postcard

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Add Intercom Tag to Send Twilio SMS

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Help Scout Tag to Send Twilio SMS

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Intercom Tag to Change Score

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Intercom Tag to Send Amplitude Event

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Help Scout Satisfaction Rating to Send Twilio SMS

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Help Scout Create Conversation to Mail Lob Postcard

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Showing 20 of 240 Marketing Automation ideas using Autopilot's Intercom and Help Scout integration.

About Intercom

Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Intercom integration.

Triggers

Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Intercom and Help Scout.