Intercom + Help Scout Integration
Use Autopilot to automate and integrate Intercom and Help Scout.
Upcoming
Marketing Automation ideas to integrate Intercom and Help Scout
New Intercom User to Update HubSpot Contact Field
Help Scout Create Conversation to Send Email
New Intercom User to Send Segment Event
Help Scout Satisfaction Rating to Assign Salesforce Lead
Help Scout Satisfaction Rating to Update HubSpot Contact Field
Intercom Tag to Assign Salesforce Lead
Intercom Tag to Assign Salesforce Lead to Group
Help Scout Tag to Update HubSpot Contact Field
Add Intercom Tag to Remove from Google Ads Audience
New Intercom User to Assign Salesforce Lead to Group
Add Intercom Tag to Update Field
Intercom Tag to Update Field
Help Scout Create Conversation to Update Salesforce Field
New Intercom Lead to Add to Facebook Custom Audience
New Intercom User to Update HubSpot Contact Field
Help Scout Create Conversation to Update HubSpot Contact Field
Add Intercom Tag to Assign Salesforce Lead to Group
New Intercom Lead to Assign Salesforce Lead to Group
Add Intercom Tag to Send Email
Help Scout Satisfaction Rating to Remove from Google Ads Audience
Showing 20 of 320 Marketing Automation ideas using Autopilot's Intercom and Help Scout integration.
About Intercom
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About Help Scout
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Intercom integration.
Triggers
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
