LiveChat + Help Scout Integration

Use Autopilot to automate and integrate LiveChat and Help Scout.

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Marketing Automation ideas to integrate LiveChat and Help Scout

LiveChat Tag to Remove From List

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Help Scout Satisfaction Rating to Send Slack Message

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LiveChat Tag to Show Headsup Message

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LiveChat Tag to Send Slack Message

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LiveChat Tag to Remove From Facebook Custom Audience

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Help Scout Create Conversation to Add Salesforce Task

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LiveChat Tag to Assign Salesforce Lead

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LiveChat Tag to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Remove From List

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LiveChat Tag to Show Headsup Message

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LiveChat Tag to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Add Delay

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LiveChat Tag to Send Slack Message

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LiveChat Tag to Add Salesforce Task

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LiveChat Tag to Add Delay

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LiveChat Tag to Show Headsup Message

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Help Scout Satisfaction Rating to Remove From List

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Help Scout Create Conversation to Assign Salesforce Lead to Group

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Help Scout Satisfaction Rating to Send Mixpanel Event

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Help Scout Create Conversation to Send Slack Message

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Showing 20 of 72 Marketing Automation ideas using Autopilot's LiveChat and Help Scout integration.

About LiveChat

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in LiveChat integration.

Triggers

LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like LiveChat and Help Scout.