Zendesk + Drift Integration

Use Autopilot to automate and integrate Zendesk and Drift.

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Marketing Automation ideas to integrate Zendesk and Drift

API Trigger to Submit New Zendesk Ticket

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Drift Goal Reached to Remove From List

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Drift Goal Reached to Submit New Zendesk Ticket

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New Drift Contact to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket

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New Drift Contact to Send Segment Event to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket

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Drift Goal Reached to Zendesk Ticket Status to Send Segment Event

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Drift Goal Reached to Update HubSpot Contact Field to Submit New Zendesk Ticket

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Drift Goal Reached to Send Mixpanel Event

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New Drift Contact to Submit New Zendesk Ticket to Send Amplitude Event

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New Drift Contact to Zendesk Ticket Status to Send Amplitude Event

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Drift Goal Reached to Zendesk Ticket Status to Assign Salesforce Lead

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New Drift Contact to Submit New Zendesk Ticket

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Drift Goal Reached to Remove From List

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Form Submitted to Submit New Zendesk Ticket

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New Drift Contact to Remove From List

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New Drift Contact to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket

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Drift Goal Reached to Send Mixpanel Event

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New Drift Contact to Remove From List to Submit New Zendesk Ticket

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Showing 20 of 352 Marketing Automation ideas using Autopilot's Zendesk and Drift integration.

About Zendesk

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About Drift

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Zendesk integration.

Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk and Drift.