Autopilot API + Sendgrid + Zendesk integration
Use Autopilot to create journeys that use the Autopilot API, Sendgrid and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Autopilot API, Sendgrid and Zendesk.
API Trigger to Send Sendgrid Transactional Email to Submit New Zendesk Ticket
API Trigger to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
API Trigger to Zendesk Ticket Status to Send Sendgrid Transactional Email
Showing 3 journey ideas for Autopilot API, Sendgrid and Zendesk
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Sendgrid integration
SendGrid is a proven, cloud-based customer communication platform that drives engagement and business growth. SendGrid is a leader in email deliverability but lacks email marketing software. Autopilot is an alternative to SendGrid which allows you to: - Send transactional emails - Send email marketing campaigns - Set up email marketing journeys and email workflows - Advanced email editing
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Autopilot API integration, Sendgrid integration and the Zendesk integration.
Journey Triggers
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Sendgrid Transactional Email
Send a transactional email from Sendgrid.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
