Big Commerce + Custom Fields + Zendesk integration

Use Autopilot to create journeys that use the Big Commerce, Custom Fields and Zendesk integrations.

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Marketing Automation ideas to integrate Big Commerce, Custom Fields and Zendesk.

New Big Commerce Order to Check Field to Submit New Zendesk Ticket

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New Big Commerce Order to Zendesk Ticket Status to Update Field

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New Big Commerce Order to Update Field to Submit New Zendesk Ticket

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New BigCommerce Customer to Zendesk Ticket Status to Update Field

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Abandoned BigCommerce Cart to Update Field to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Zendesk Ticket Status to Update Field

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New Big Commerce Order to Submit New Zendesk Ticket to Update Field

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Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Update Field

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New BigCommerce Customer to Check Field to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Check Field to Submit New Zendesk Ticket

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New BigCommerce Customer to Submit New Zendesk Ticket to Update Field

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New BigCommerce Customer to Update Field to Submit New Zendesk Ticket

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Showing 12 journey ideas for Big Commerce, Custom Fields and Zendesk

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Big Commerce integration, Custom Fields integration and the Zendesk integration.

Journey Triggers

New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Update Field
Update a field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Big Commerce, Custom Fields and Zendesk.