Big Commerce + Salesforce + Zendesk integration
Use Autopilot to create journeys that use the Big Commerce, Salesforce and Zendesk integrations.
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Marketing Automation ideas to integrate Big Commerce, Salesforce and Zendesk.
New BigCommerce Customer to Submit New Zendesk Ticket to Add Salesforce Task
Abandoned BigCommerce Cart to Set Salesforce Campaign Member Status to Submit New Zendesk Ticket
New Big Commerce Order to Assign Salesforce Lead to Group to Submit New Zendesk Ticket
New BigCommerce Customer to Update Salesforce Field to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Zendesk Ticket Status to Set Salesforce Campaign Member Status
New Big Commerce Order to Submit New Zendesk Ticket to Add Salesforce Task
New Big Commerce Order to Zendesk Ticket Status to Update Salesforce Field
Abandoned BigCommerce Cart to Update Salesforce Field to Submit New Zendesk Ticket
New BigCommerce Customer to Submit New Zendesk Ticket to Create Salesforce Opportunity
New BigCommerce Customer to Submit New Zendesk Ticket to Assign Salesforce Lead to Group
Abandoned BigCommerce Cart to Assign Salesforce Lead to Group to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Assign Salesforce Lead to Group
Abandoned BigCommerce Cart to Create Salesforce Opportunity to Submit New Zendesk Ticket
New Big Commerce Order to Zendesk Ticket Status to Add Salesforce Task
New Big Commerce Order to Add Salesforce Task to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Add Salesforce Task
New BigCommerce Customer to Submit New Zendesk Ticket to Assign Salesforce Lead
Abandoned BigCommerce Cart to Zendesk Ticket Status to Update Salesforce Field
New Big Commerce Order to Check Salesforce Campaign Member Status to Submit New Zendesk Ticket
Abandoned BigCommerce Cart to Add Salesforce Task to Submit New Zendesk Ticket
Showing 20 journey ideas for Big Commerce, Salesforce and Zendesk
About the Big Commerce integration
BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.
About the Salesforce integration
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Big Commerce integration, Salesforce integration and the Zendesk integration.
Journey Triggers
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
