Custom Fields + LiveChat + Delighted integration
Use Autopilot to create journeys that use the Custom Fields, LiveChat and Delighted integrations.
Marketing Automation ideas to integrate Custom Fields, LiveChat and Delighted.
LiveChat Tag to Update Field to Send Delighted NPS Survey
LiveChat Tag to Check Field to Send Delighted NPS Survey
LiveChat Tag to Send Delighted NPS Survey to Update Field
LiveChat Tag to Check Delighted NPS Response to Update Field
LiveChat Tag to Check Delighted NPS Response to Update Field
LiveChat Tag to Send Delighted NPS Survey to Update Field
LiveChat Tag to Check Field to Send Delighted NPS Survey
LiveChat Tag to Update Field to Send Delighted NPS Survey
Showing 8 journey ideas for Custom Fields, LiveChat and Delighted
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Custom Fields integration, LiveChat integration and the Delighted integration.
Journey Triggers
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Update Field
Update a field to a specific value.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
