Custom Fields + Zendesk + Survey Monkey integration
Use Autopilot to create journeys that use the Custom Fields, Zendesk and Survey Monkey integrations.
Upcoming
Marketing Automation ideas to integrate Custom Fields, Zendesk and Survey Monkey.
Field Match to Update Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send SurveyMonkey Survey to Update Field
SurveyMonkey Survey Response to Check Field to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket to Update Field
Field Match to Zendesk Ticket Status to Update Field
Field Match to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Update Field
Field Match to Check Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Update Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Field to Submit New Zendesk Ticket
Field Match to Zendesk Ticket Status to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Update Field to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Field to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Zendesk Ticket Status to Update Field
Field Match to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Submits New Zendesk Ticket to Update Field to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Submit New Zendesk Ticket to Update Field
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Update Field
Showing 18 journey ideas for Custom Fields, Zendesk and Survey Monkey
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Custom Fields integration, Zendesk integration and the Survey Monkey integration.
Journey Triggers
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Conditions
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Update Field
Update a field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
