Delighted + Kissmetrics + Help Scout integration
Use Autopilot to create journeys that use the Delighted, Kissmetrics and Help Scout integrations.
Upcoming
Marketing Automation ideas to integrate Delighted, Kissmetrics and Help Scout.
Help Scout Satisfaction Rating to Send Kissmetrics Event to Send Delighted NPS Survey
Help Scout Satisfaction Rating to Send Delighted NPS Survey to Send Kissmetrics Event
Help Scout Satisfaction Rating to Check Delighted NPS Response to Send Kissmetrics Event
Help Scout Create Conversation to Send Delighted NPS Survey to Send Kissmetrics Event
Help Scout Create Conversation to Check Delighted NPS Response to Send Kissmetrics Event
Help Scout Create Conversation to Send Kissmetrics Event to Send Delighted NPS Survey
Delighted NPS Response to Send Kissmetrics Event to Send Delighted NPS Survey
Delighted NPS Response to Check Delighted NPS Response to Send Kissmetrics Event
Delighted NPS Response to Send Delighted NPS Survey to Send Kissmetrics Event
Help Scout Tag to Send Delighted NPS Survey to Send Kissmetrics Event
Help Scout Tag to Send Kissmetrics Event to Send Delighted NPS Survey
Help Scout Tag to Check Delighted NPS Response to Send Kissmetrics Event
Showing 12 journey ideas for Delighted, Kissmetrics and Help Scout
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Kissmetrics integration
Kissmetrics is a person-based analytics package that makes it easy to track events and funnels online helping you focus on the important bits of your online business. Autopilot has this same capability and is an alternative to Kissmetrics.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Kissmetrics integration and the Help Scout integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Kissmetrics Event
Send a Kissmetrics event based on the outcome of the journey.
