Drift + Lists + Zendesk integration

Use Autopilot to create journeys that use the Drift, Lists and Zendesk integrations.

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Marketing Automation ideas to integrate Drift, Lists and Zendesk.

New Drift Contact to Submit New Zendesk Ticket to Add to List

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Drift Goal Reached to Zendesk Ticket Status to Add to List

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New Drift Contact to Zendesk Ticket Status to Add to List

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New Drift Contact to Submit New Zendesk Ticket to Remove From List

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New Drift Contact to Add to List to Submit New Zendesk Ticket

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Drift Goal Reached to Remove From List to Submit New Zendesk Ticket

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New Drift Contact to Check Lead Status to Submit New Zendesk Ticket

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New Drift Contact to Is on List or Segment to Submit New Zendesk Ticket

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Drift Goal Reached to Zendesk Ticket Status to Remove From List

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New Drift Contact to Remove From List to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket to Add to List

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Drift Goal Reached to Is on List or Segment to Submit New Zendesk Ticket

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Drift Goal Reached to Add to List to Submit New Zendesk Ticket

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Drift Goal Reached to Check Lead Status to Submit New Zendesk Ticket

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Drift Goal Reached to Submit New Zendesk Ticket to Remove From List

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New Drift Contact to Zendesk Ticket Status to Remove From List

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Showing 16 journey ideas for Drift, Lists and Zendesk

About the Drift integration

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Drift integration, Lists integration and the Zendesk integration.

Journey Triggers

New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Drift, Lists and Zendesk.