Forms + Delighted + Zendesk integration
Use Autopilot to create journeys that use the Forms, Delighted and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Forms, Delighted and Zendesk.
Delighted NPS Response to Has Submitted Form to Send Delighted NPS Survey
Form Submitted to Check Delighted NPS Response to Submit New Zendesk Ticket
Delighted NPS Response to Has Submitted Form to Submit New Zendesk Ticket
Form Submitted to Has Submitted Form to Send Delighted NPS Survey
Form Submitted to Submit New Zendesk Ticket to Send Delighted NPS Survey
Form Submitted to Send Delighted NPS Survey to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Form to Send Delighted NPS Survey
Form Submitted to Zendesk Ticket Status to Send Delighted NPS Survey
Showing 8 journey ideas for Forms, Delighted and Zendesk
About the Forms integration
Autopilot's form capture is magical. Simply drop our tracking code to capture submissions of your existing forms without lifting another finger. Then automatically add new leads and subscribers to your journeys to ensure no one is left behind.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Forms integration, Delighted integration and the Zendesk integration.
Journey Triggers
Form Submitted
Add a contact to a journey when they submit a form.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Has Submitted Form
Check if a contact has previously submitted a specific form.
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
