Heap + Mixpanel + Zendesk integration
Use Autopilot to create journeys that use the Heap, Mixpanel and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Heap, Mixpanel and Zendesk.
Heap Event to Send Mixpanel Event to Submit New Zendesk Ticket
Heap Event to Zendesk Ticket Status to Send Mixpanel Event
Heap Event to Submit New Zendesk Ticket to Send Mixpanel Event
Showing 3 journey ideas for Heap, Mixpanel and Zendesk
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Mixpanel integration
Mixpanel is the most advanced analytics platform for mobile & web. Autopilot has graphing and analysis capabilities rivalling Mixpanel, and additionally allows you to segment your customer base and send email, SMS and in-app messaging campaigns to those segmented customers.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Heap integration, Mixpanel integration and the Zendesk integration.
Journey Triggers
Heap Event
Add a contact to a journey when they perform a Heap event.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Mixpanel Event
Send a Mixpanel Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
