Heap + Slack + Twilio integration
Use Autopilot to create journeys that use the Heap, Slack and Twilio integrations.
Marketing Automation ideas to integrate Heap, Slack and Twilio.
Heap Event to Send Slack Message to Send Twilio SMS
Heap Event to Send Twilio SMS to Send Slack Message
Heap Event to Send Twilio SMS to Send Slack Message
Heap Event to Send Slack Message to Send Twilio SMS
Showing 4 journey ideas for Heap, Slack and Twilio
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Heap integration, Slack integration and the Twilio integration.
Journey Triggers
Heap Event
Add a contact to a journey when they perform a Heap event.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
