Help Scout + Custom Fields Integration

Use Autopilot to automate and integrate Help Scout and Custom Fields.

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Marketing Automation ideas to integrate Help Scout and Custom Fields

Help Scout Create Conversation to Check Field to Update Salesforce Field

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Help Scout Create Conversation to Add to List to Update Field

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Help Scout Tag to Update Field

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Help Scout Tag to Update Field

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Help Scout Create Conversation to Send Email

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Help Scout Create Conversation to Update Field

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Facebook Lead Ad Submitted to Update Field

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Help Scout Tag to Update Field

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Help Scout Satisfaction Rating to Update Field

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Help Scout Tag to Send Slack Message

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Field Match to Send Slack Message

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Help Scout Tag to Update Field

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Help Scout Satisfaction Rating to Update Field to Send Delighted NPS Survey

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Help Scout Tag to Update Salesforce Field

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Help Scout Create Conversation to Update Field to Assign Salesforce Lead to Group

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Field Match to Send Delighted NPS Survey

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Help Scout Tag to Update Field

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Help Scout Tag to Add Delay to Update Field

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Help Scout Tag to Update Field

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Help Scout Satisfaction Rating to Update Field to Send Slack Message

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Showing 20 of 412 Marketing Automation ideas using Autopilot's Help Scout and Custom Fields integration.

About Help Scout

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About Custom Fields

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in Help Scout integration.

Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Actions

Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout and Custom Fields.