Help Scout + Custom Fields + Amplitude integration
Use Autopilot to create journeys that use the Help Scout, Custom Fields and Amplitude integrations.
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Marketing Automation ideas to integrate Help Scout, Custom Fields and Amplitude.
Help Scout Create Conversation to Update Field to Send Amplitude Event
Help Scout Tag to Update Field to Send Amplitude Event
Help Scout Create Conversation to Send Amplitude Event to Update Field
Help Scout Satisfaction Rating to Update Field to Send Amplitude Event
Help Scout Create Conversation to Check Field to Send Amplitude Event
Help Scout Tag to Check Field to Send Amplitude Event
Help Scout Tag to Send Amplitude Event to Update Field
Help Scout Satisfaction Rating to Send Amplitude Event to Update Field
Help Scout Satisfaction Rating to Check Field to Send Amplitude Event
Showing 9 journey ideas for Help Scout, Custom Fields and Amplitude
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Help Scout integration, Custom Fields integration and the Amplitude integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Amplitude Event
Starts a journey based on an Amplitude Event.
Conditions
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Update Field
Update a field to a specific value.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
