Help Scout + Facebook + Custom Fields integration

Use Autopilot to create journeys that use the Help Scout, Facebook and Custom Fields integrations.

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Marketing Automation ideas to integrate Help Scout, Facebook and Custom Fields.

Help Scout Create Conversation to Check Field to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Check Field to Add to Facebook Custom Audience

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Help Scout Create Conversation to Update Field to Remove From Facebook Custom Audience

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Help Scout Tag to Check Field to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Update Field to Add to Facebook Custom Audience

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Help Scout Tag to Has Submitted Facebook Lead Ad to Update Field

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Help Scout Create Conversation to Has Submitted Facebook Lead Ad to Update Field

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Help Scout Tag to Add to Facebook Custom Audience to Update Field

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Help Scout Tag to Update Field to Add to Facebook Custom Audience

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Help Scout Satisfaction Rating to Update Field to Remove From Facebook Custom Audience

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Help Scout Satisfaction Rating to Check Field to Remove From Facebook Custom Audience

Try this free

Help Scout Satisfaction Rating to Add to Facebook Custom Audience to Update Field

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Help Scout Create Conversation to Check Field to Add to Facebook Custom Audience

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Help Scout Create Conversation to Add to Facebook Custom Audience to Update Field

Try this free

Help Scout Create Conversation to Remove From Facebook Custom Audience to Update Field

Try this free

Help Scout Tag to Check Field to Add to Facebook Custom Audience

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Help Scout Tag to Remove From Facebook Custom Audience to Update Field

Try this free

Help Scout Satisfaction Rating to Remove From Facebook Custom Audience to Update Field

Try this free

Help Scout Tag to Update Field to Remove From Facebook Custom Audience

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Help Scout Create Conversation to Update Field to Add to Facebook Custom Audience

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Showing 20 journey ideas for Help Scout, Facebook and Custom Fields

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

About the Custom Fields integration

Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Help Scout integration, Facebook integration and the Custom Fields integration.

Journey Triggers

Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).

Conditions

Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).

Journey Actions

Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Update Field
Update a field to a specific value.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Help Scout, Facebook and Custom Fields.