Help Scout + Headsup + Twilio integration
Use Autopilot to create journeys that use the Help Scout, Headsup and Twilio integrations.
Upcoming
Marketing Automation ideas to integrate Help Scout, Headsup and Twilio.
Help Scout Satisfaction Rating to Check Headsup Status to Send Twilio SMS
Help Scout Tag to Check Headsup Status to Send Twilio SMS
Help Scout Create Conversation to Show Headsup Message to Send Twilio SMS
Help Scout Tag to Send Twilio SMS to Show Headsup Message
Help Scout Satisfaction Rating to Show Headsup Message to Send Twilio SMS
Help Scout Tag to Show Headsup Message to Send Twilio SMS
Help Scout Create Conversation to Send Twilio SMS to Show Headsup Message
Help Scout Create Conversation to Check Headsup Status to Send Twilio SMS
Help Scout Satisfaction Rating to Send Twilio SMS to Show Headsup Message
Showing 9 journey ideas for Help Scout, Headsup and Twilio
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Headsup integration
Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Help Scout integration, Headsup integration and the Twilio integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Conditions
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Journey Actions
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
