Help Scout + Survey Monkey + Segment integration
Use Autopilot to create journeys that use the Help Scout, Survey Monkey and Segment integrations.
Upcoming
Marketing Automation ideas to integrate Help Scout, Survey Monkey and Segment.
Help Scout Tag to Send Segment Event to Send SurveyMonkey Survey
Help Scout Create Conversation to Send Segment Event to Send SurveyMonkey Survey
Help Scout Tag to Send SurveyMonkey Survey to Send Segment Event
Help Scout Satisfaction Rating to Send Segment Event to Send SurveyMonkey Survey
Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Send Segment Event
Help Scout Create Conversation to Send SurveyMonkey Survey to Send Segment Event
Showing 6 journey ideas for Help Scout, Survey Monkey and Segment
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Help Scout integration, Survey Monkey integration and the Segment integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Segment Event
Add a contact to a journey when they perform a Segment event.
Journey Actions
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Send Segment Event
Send a contextual Segment Event.
